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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?

For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at our hospital. They must continue to be restrained while they are in the reception area and while traveling to and from the exam rooms. Your veterinarian or veterinary technician will let you know when it’s OK to let your pet off leash or out of his or her carrier.

There is often a lot going on at our hospital. Combine that with the unfamiliar surroundings and new animals, and any pet—even one that is well trained—might become uneasy or overly excited. We want you and your pet to stay safe and have as pleasant an experience as possible every time you visit our hospital, so we ask all our clients to respect our policy.

Emergencies

We have a veterinarian on call for emergencies 24 hours a day, 7 days a week. Call the clinic and if your call is not answered directly you will receive a message instructing you how to reach the on-call doctor.

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